Sept. 23, 2022

Privacy-sensitive data or personal data are processed via our web store. Reiswieg.nl considers careful handling of personal data of great importance. Personal data are carefully processed and secured.

In our processing, we adhere to the requirements of privacy laws. This means, among other things, that we:

• clearly specify our purposes before we process personal data, through this privacy statement;
• Limit our collection of personal data to only those personal data necessary for legitimate purposes;
• first seek your explicit consent to process your personal data in cases where your consent is required;
• take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
• respect your right to provide access to, correct or delete your personal data at your request.

Reiswieg.nl is the data controller. In this privacy statement we explain which personal data we collect and use and for what purpose at the web store Reiswieg.nl. We advise you to read it carefully.

If you have any questions, or want to know exactly what we track about you, please contact Reiswieg.nl.

Order fulfillment

When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

To do this, we use your e-mail address, phone number, billing address, naw information and payment information. We do this based on your consent. We keep this information until your order is completed. We retain certain customer data for longer in connection with the statutory tax retention obligation.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Your account

Certain areas of our web store require you to register first. You must then provide information about yourself and choose a username. With that, we create an account, which you can log into with that username and a password of your choosing.

We use your e-mail address for this purpose. We do this based on your consent. We keep this information until you cancel the account.

We store this information so that you do not have to fill it out over and over again and so that we can contact you in fulfillment of the agreement. You can edit information through your account whenever you want.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Contact Form and Newsletter

The contact form allows you to ask us questions or make requests.

We use your e-mail address for this purpose. We do this based on your consent. We keep this information until we are sure you are satisfied with our response.

We offer a newsletter through which we want to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe.
Through your account, you can also do so.

Your e-mail address is automatically added to the list of subscribers. This information will be kept until you cancel the subscription.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Statistics and profiling

We keep statistics about the use of our web store With these statistics we improve our web store to show only relevant information, for example. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

To do this, we use your naw data and gender. We do this based on your consent. We keep this information for one year.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Advertising

We would like to send you advertising about offers and new products or services. We do this:

• by email
• via social media

You may object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. Through your account, you can also communicate this.

Ads

Our web store displays general advertisements. In doing so, we do not keep any personal data, so we do not find out if you like them.

Disclosure to other companies or institutions

With the exception of the partners mentioned above, we do not under any circumstances give your personal data to other companies or institutions, except if we are required to do so by law (for example, if the police demand it in the case of suspected crime).

Statistics

We keep statistics on the use of our web store

Our online store includes social media buttons. With these, the operators of these services collect your personal data.

Cookies

Our online store uses cookies. Cookies are small files where we can store information so that you don't have to fill it in again and again. But they also allow us to see that you are visiting us again. When you visit our webstore for the first time, we show a message explaining cookies. Here we will ask for your agreement to the use of these cookies. You can disable the placing of cookies through your browser, but some things of our web store will then no longer work properly. We have made agreements with other companies that place cookies. However, we do not have full control over what they do with the cookies. Please read their privacy statements. (Note: these may change regularly)

Google Analytics

We use Google Analytics to track how visitors use our online store. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize IP addresses.

Security

Personal data security is very important to us. We ensure that your data is properly secured with us. We constantly adjust security and pay close attention to what can go wrong.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will also do our best to announce changes separately.

Accessing, modifying and deleting your data

If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact information below.

You have the following rights:

• Get an explanation of what personal data we have and what we do with it
• access to the exact personal data we have
• having errors corrected
• having outdated personal data deleted
• revocation of consent
• object to a particular use

Please make sure you always clearly identify who you are so we can be sure we are not modifying or deleting data from the wrong person.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.

Contact details

Reiswieg.nl
Nijenburg 73
1081GE Amsterdam
klantenservice@reiswieg.nl
+31208455128